What to Do When the Rental Car is Destroyed and Possession Stolen
What to Do When the Rental Car is Destroyed and Possession Stolen, Rental Cars are the most stress-free and convenient means of getting around, especially in foreign safari destinations. They save time while getting around. In addition to saving you a lot of money and sparing you from the hassle. Travelers enjoy freedom while going wherever and whenever they wish to go without having stress over schedules. Surprisingly, using a rental car is much cheaper than you can actually imagine. However, the worst nightmare of using a rental car is when it gets destroyed and possibly your possession also gets stolen. Sadly, it becomes your liability if this happens. While the rental car is under your care, and while insurance can cover this. The inconvenience that comes with it won’t be covered.
If you ever find yourself in a situation where the rental car has been destroyed and your possessions stolen. Here are some of the things you can do;
Notify the Police
As soon as you notice that the rental car has been destroyed and your possession is stolen or not, call the police. Put it all in writing that the car is actually a rental and if the agreement is available. Also avail it to the police. For the possessions that were in the car (such as electronic equipment, suitcase, or anything else), describe it in the police statement.
Many travellers don’t know this but Car rental Companies will prefer to inform the police as the first step. And once this isn’t done promptly, any coverage might be nullified. You might want to first call the Car rental Company. But it is better to first make a report at the nearest Police Station.
Inform the Car Rental Company
Having notified the Police about the destroyed Rental Car, the next step is to call the Car Rental Company. Get all the important details (such as the Vehicle Identification Number- VIN, and License plate number) from the Car Rental Company, which you will include while making an official police report.
By calling the Company’s office line, you will be provided with an option of reporting the damage to the Rental Car. And your conversation should be properly documented. The name, title, and telephone number of the representative should be obtained and provided.
Importantly, the Car Rental Company should verify whether you opted for any kind of insurance coverage for the Rental Car- Loss Damage Waiver (LDW). Which will eliminate your responsibility for the damage. It should be noted that your personal accident insurance or the 3rd Party Liability won’t cover your Rental Car.
Obtain an incident report form
Whether you already purchased protection from the Car rental Company or not. It is advisable to obtain an incident report form which you will need to fill out. Providing this to the Car Rental Company sooner together with the police report number. Increases your chance of recovering your stolen possession and working on the damaged Car.
The Auto Insurance Company as well as the Credit Card Company should be contacted. Especially if you didn’t purchase coverage from the Car rental Company. Find out from the representatives of the Car rental and Credit Card Companies. Whether car destruction and theft of your possession are covered.
Find a replacement Car
If the destroyed Rental Car has been reported and properly documented. Your contract will be closed by the Rental Company. What next? You might or might not get a replacement car immediately from the Car rental Company. And if you aren’t lucky enough to get one. Then don’t be offended to find another one from a different Company.
What happens when the Car rental insurance covers the destroyed vehicle? By signing the car rental agreement. You are accepting to take responsibility for bringing back the car in the same condition. However, if you don’t have the appropriate car insurance, you will most likely have to pay for the car.
Many travelers decline insurance provided by car rental companies mainly because they have coverage in their personal auto insurance policies. For this reason, any damages go through this cover first.
What then happens if the rental car insurance doesn’t cover damage of the car or theft of your possession? If the car gets destroyed after breaking the rental agreement, being directly involved in it being destroyed, or violating any law, you will be responsible for covering any related costs. First, you will be requested to return the Car keys and if you aren’t able, then be ready to pay a hefty amount.